The Base of the Pyramid
How was work yesterday? My colleagues and I did something we had not done before. We had a huddle-huggle! It had been another relentless day.

Because he is black?
“Tell me. What happened.” “The doctor called me that Friday and asked me to go to the hospital. I went to A&E. They checked my

Homelessness, WhatsApp and I.
My first formal employment in UK was as Lifestyle Officer at National Heart Research Fund (now Heart Research UK) under Mrs Ros Jenkins. I was

A LETTER TO OUR PATIENTS LIVING WITH DIABETES
Today is 14th November, 2023. It is World Diabetes Day. This year, there is a focus on “equitable access to essential care, including raising awareness
The Rhema of Diabetes Care
In our practice, we know 620 patients who are living with Diabetes. There are many more who have not been diagnosed. Monday, 14th November 2022

Your ultimate guide to GP Appointments
I hear it everywhere – patient’s feedback in the consulting room (when they finally get there), Friends and Family Test responses, Complaints & Compliments, on

Being Kind: To Self and a Health Service on its Knees
Sometime ago, I was sharing some financial nuggets with teenagers about key questions to answer before a purchase: Do I need it?

Your life is in Your hands
Last Monday I wrote a blog on the unhappiness of patients, GPs and government. On Friday, I read the shocking story of a GP on

Patients are Unhappy, GPs are unhappy, Government is Unhappy
What do patients want? What do they need from the National Health Service? How can we improve Patient Experience? I had previously written: A common complaint I